Our Commitment to Privacy
Your privacy is important to us. This website, www.optimumdesk.com (the "Site"), is owned and operated by
its affiliates collect, use and disclose personally identifiable information or personal data ("Personal
Information") that we may obtain about you ("You") through the Site. When you provide Personal Information to us
For California residents, additional disclosures required by California law may be found in our
California Privacy Notice.
OPTIMUM DESK adheres to its Controller and Processor Data Protection Binding Corporate Rules (“BCR Policy”)
approved by European data protection authorities with respect to compliance with European data protection laws
and specifically to transfers of Personal Information of employees, customers, resellers, suppliers, service
providers and other third parties wherever it is collected and used in conjunction with OPTIMUM DESK business
activities and the administration of employment between members of the OPTIMUM DESK Group or to external service
providers. Information about OPTIMUM DESK's BCR Policy can be found in the section set out below: "BCR
OPTIMUM DESK operates in the business-to-business (B2B) software industry. Unlike many companies and
websites, we do not focus on consumer users or the collection of consumer data. To the extent we collect
information online, our purpose is to better serve our business customers.
OPTIMUM DESK has established the Controller and Processor Binding Corporate Rules Policy when acting as a Data
Controller and/or a Data Processor which have been reviewed and approved by European data protection authorities
(“BCR Policy”). The BCR Policy is incorporated into an OPTIMUM DESK corporate wide policy, requiring all OPTIMUM
DESK entities, employees and third party providers to comply with and respect the BCR Policy governing the
collection, use, access, storage and transfer of Personal Information among OPTIMUM DESK entities and third
parties. To learn more about the BCR framework and view OPTIMUM DESK's BCR Certification, please visit the
European Commission’s website.
The Personal Information We Collect
We may collect the following types of information when you browse this Site, any other OPTIMUM DESK website, or
any site of an OPTIMUM DESK affiliate (“OPTIMUM DESK Website”), as part of OPTIMUM DESK’s legitimate interests
as it is described below:
Personal Information You provide directly when You register on an OPTIMUM DESK Website, make an
online order, join an online community or other group, inquire about OPTIMUM DESK products, or request OPTIMUM
DESK support or services at any OPTIMUM DESK interactive message board or via any e-mail messages You send
OPTIMUM DESK, including Your name, contact information (phone and fax numbers, address, and email address),
ordering information, and payment data.
Personal Information You provide directly, including information You submit through an OPTIMUM DESK Website as
part of the online job application process, registering for an OPTIMUM DESK-sponsored training, event, user
group, or conference, creating an online account with OPTIMUM DESK, or requesting customer support, education
services or information about OPTIMUM DESK products.
Passively collected information, including through the use of "cookies" as described below, such as
IP addresses, web browser and operating system information, date and time of visits, and the web pages Your
Internet browser visits when browsing any OPTIMUM DESK Website; click-through information related to OPTIMUM
DESK emails and related marketing activities; and aggregate, non-Personal Information, such as the number of
hits per week or per web page.
to provide you with a good experience when you browse our websites and also allows us to improve our sites. For
detailed information on the type of cookies we use and the purposes for which we use them and how you can
control them, read our Cookie Notice. By using this Site, www.Optimum Desk.com, or any other OPTIMUM DESK
cookies, please disable them following the instructions in the Cookie Notice, by using the Cookie Consent Tool
provided by OPTIMUM DESK on this Website, or by changing your browser settings so that cookies cannot be placed
on your computer or mobile device.
OPTIMUM DESK may use "web beacon" technology to gather metrics from anonymous web users and email recipients for
the purpose of operating and improving OPTIMUM DESK websites and email communications. A web beacon is an
electronic image that is imbedded in a web page or email which allows OPTIMUM DESK to track web page views/hits
or the opening of an email containing a beacon. OPTIMUM DESK may use web beacon in conjunction with cookies to
track web site activity on this Site, www.Optimum Desk.com, and other OPTIMUM DESK websites. Web beacon tracking
by OPTIMUM DESK does not identify the name or email address of the web user or mail recipient.
The Way We Use Personal Information
OPTIMUM DESK uses Personal Information You have provided directly or information we collect indirectly online
about you in the following ways, as part of OPTIMUM DESK’s legitimate interests:
For Personal Information You provide directly online, or through email messages, relating to
inquiries about products, ordering products, requests for support or services, or downloading products, we use
the information to engage in and process transactions with You, to respond to Your inquiries and requests, to
provide information on OPTIMUM DESK products and services, to provide information on OPTIMUM DESK's partners
offering OPTIMUM DESK's services and products, and to provide customer support activities. Before we use Your
Personal Information, we will give you the opportunity to choose whether or not you allow OPTIMUM DESK to use
receiving OPTIMUM DESK's emails relating to our marketing materials by following the unsubscribing instructions
contained in the emails we send to your attention.
Some OPTIMUM DESK products and services may be advertised by third parties. In the U.S. and other jurisdictions
with similar laws, we will only share Your Personal Information if you have not expressed your preference by
opting out of having your information shared. In countries that are members of the European Union and all other
jurisdictions with similar laws, we will only share Your Personal Information if you have agreed to allow us to
share your information with third parties. You have the opportunity to choose to not receive such marketing
materials from third parties by updating your subscription preferences here.
OPTIMUM DESK informs you that when you agree for your information to be shared and used by third
parties, then these third parties are responsible for handling your information. Personal Information you
provide online on others’ sites may be provided to third parties working on OPTIMUM DESK’s behalf, such as
OPTIMUM DESK partners, data processors, and advertisers. Therefore, we recommend that you familiarize yourself
with their online privacy policies so you understand how OPTIMUM DESK partners will use, collect, and handle
For Personal Information You provide online, including cookies, actions, or clicks from hyperlinks and
subscriptions, we may use such information to customize future communications and OPTIMUM DESK web pages in
accordance with communication preferences you have established with OPTIMUM DESK.
For some registration, email and data you provide, we may direct you to particular web pages,
customize the web pages You see, or otherwise increase the relevance of the information You receive. OPTIMUM
DESK may use Analytic Cookies as described in our Cookie Notice accordingly to collect Your Personal Information
about web pages visited, page hits per week, and the like, and OPTIMUM DESK will use this information internally
to improve the design of our web pages.
For Personal Information submitted using the online job application process, we may use and disseminate this
information internally and among our affiliates as necessary to consider your application and to contact you
regarding our decision.
For Personal Information submitted online for scheduling training or registering to attend an
OPTIMUM DESK-sponsored conference or event, we may use and disseminate this information internally and among our
affiliates to communicate with You and to facilitate Your registration and participation.
When We Share Your Personal Information
As a global company, OPTIMUM DESK shares information for business and marketing purposes only on a need-to-know
basis and only with: (a) its own employees and contingent workers (b) the customer from which OPTIMUM DESK
received the information; (c) OPTIMUM DESK distributors, resellers, third parties software vendors,
subcontractors, consultants, and third-party service-provider companies, that have agreed to safeguard such
information in a like manner to the way that OPTIMUM DESK safeguards such information and that have agreed to
confidentiality terms with OPTIMUM DESK or that have entered into arrangements with OPTIMUM DESK to provide the
under applicable law or regulation.
OPTIMUM DESK may only disclose Personal Information in accordance with the BCR Policy, as necessary
in connection with the sale or transfer of all or part of its business, to protect our rights or property, or to
permitted by law, or at the request of government regulators or other law enforcement officials and the courts
(including the issuance of a valid subpoena) only in accordance with our BCR Policy.
OPTIMUM DESK will not use or share Your Personal Information in ways unrelated to those described above without
first notifying You and offering You a choice as to whether or not we may use Your Personal Information in a
Data Security, Integrity and Access
OPTIMUM DESK is committed to protecting your privacy. OPTIMUM DESK processes Your Personal Information only in
ways compatible with the purpose for which it was collected and in accordance with the BCR Policy. To the extent
necessary for such purposes, we take reasonable steps to make sure that the information is accurate, complete,
current and otherwise reliable with regard to its intended use. OPTIMUM DESK provides data subjects with the
opportunity to access, review and correct their own Personal Information, and otherwise provides such individual
access to Personal Information in accordance with the BCR Policy. However, OPTIMUM DESK expects that you will
update your Personal Information with OPTIMUM DESK as necessary as described in the section below “How You Can
Access or Correct Your Personal Information”.
OPTIMUM DESK takes reasonable and appropriate measures to maintain the confidentiality and
integrity, prevent the unauthorized use or disclosure, of Personal Information and to protect Personal
Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. This includes
maintaining a system of appropriate administrative, physical and technical safeguards to secure such
Links to Unaffiliated Third Party Websites
This Site may contain links to unaffiliated third party websites. If you link to or otherwise visit any other
websites managed by third parties, OPTIMUM DESK encourages You to review the privacy policies available on such
websites. You understand that OPTIMUM DESK has no control over those websites and is not responsible or liable
for the policies and practices followed by such third parties.
How You Can Access or Correct Your Personal Information
If you have created an online profile with OPTIMUM DESK, You can update your profile by logging on and following
the prompts. Other online registration profiles you may have established at OPTIMUM DESK relating to sales,
marketing, customer support, training, and event registrations can be updated by following the instructions
provided within each profile/account.
You can also request access to Your Personal information that we collect online and maintain, and
update or correct that information, through e-mailing OPTIMUM DESK with the subject line heading of "Privacy
Policy Request." To protect your privacy and security, we will take reasonable steps to verify your identity
before granting access or making corrections.
You can also request erasure, restrict or object to the processing of Your Personal information.
We may keep information in an off-line form, for archival purposes or as otherwise required by law.
Please note that if your information is removed from our databases, you may no longer be able to access certain
areas of an OPTIMUM DESK website requiring registration or a subscription.
Users may request to be removed from an OPTIMUM DESK e-mail list, by following the "unsubscribe" instructions on
e-mails from OPTIMUM DESK.
We keep information for as long as is necessary for the purposes for which it is collected and
further processed, in accordance with the OPTIMUM DESK's record retention policies and procedures.
Revisions and Contact Information
without advance notice and any modifications are effective when they are posted here. The date of the newest
version will be posted below. Please check back frequently, especially before you submit any Personal
Cooperation Procedure with Data Protection Authorities and Dispute Resolution
OPTIMUM DESK agrees to cooperate and comply with EU and Switzerland data protection authorities in the
investigation and resolution of complaints brought under the BCR Policy, in accordance with the Cooperation
Procedure set forth in the BCR Policy. Additionally, you have the right to lodge a complaint with a data
Questions, Complaints and Inquiries
Personal Information should be directed to the OPTIMUM DESK Global Privacy Office.